Frequently Asked Party Rental Questions
 

Below are answers to some of the most frequently asked questions about our bounce house and inflatable rentals. If you don’t see your question listed here, feel free to contact us at (251) 923-7719, and we’ll be happy to help.

 
Q.Do you require a deposit?
A.

Yes. A $50 deposit secures your reservation and guarantees your equipment for your selected date. Your booking is not confirmed until the deposit is received.

Q.What types of rentals do you offer?
A.
Great question! We've got tons of rental options across several categories:

• Bounce Houses

• Combo Bouncers (bounce house with slide)

• Dry Slides

• Waterslides

• Obstacle Courses

• Minigames

• Mechanical Bull

• Concession Machine Rentals

• And More!
Q.What if I need to cancel?
A.

We understand that plans (and weather) can change, and we always try to be as fair as possible. Our cancellation policy helps cover the time, labor, and travel involved in preparing and delivering your rental.

• Rain cancellation before we are en route: Full deposit refund OR raincheck, explained below.

• Rain cancellation while we are en route: deposit becomes a "raincheck" credit, valid for a year and a half toward your next rental.

• Cancellation after the truck arrives: deposit and raincheck are forfeited.

• Cancellation after setup: two times the deposit amount is due to Outdoor Fun Inflatables.

If you have any questions about your reservation, feel free to reach out – we’re always happy to help!

Q.What happens if it rains?
A.

Rain can be unpredictable along the Gulf Coast, and storms often vary from one neighborhood to the next. Because of this, the customer is responsible for deciding whether to cancel due to weather. During the warmer months, waterslides can still be fun in the rain as long as there's no lightning nearby!

We do not automatically cancel reservations since it may be raining in one area while another nearby location is clear and sunny. However, we will cancel or pause operations if weather conditions become unsafe, such as strong winds or severe storms that could make operating inflatable equipment dangerous.

If you believe the weather may impact your event, simply contact us before delivery begins, and we will follow our rain cancellation policy.

Q.Can I allow food, beverages, water, or toys inside an inflatable?
A.

No. To keep our inflatables clean and in great condition for every customer, food and drinks are not allowed inside the units. These items can cause spills, stains, or damage to the material.

Shoes, toys, sharp objects, and anything that could puncture or damage the inflatable are also not allowed inside.

Silly string is strictly prohibited, as it can permanently damage the surface of the inflatable.

Inflatables that are rented for dry use must remain dry. Adding water to a dry slide, bounce house, or wet/dry unit that was not set up for water use can create unsafe conditions and may cause damage to the equipment.

For everyone’s safety and to help keep our equipment in excellent condition, we ask that participants enter the inflatable with empty hands and without shoes, food, or drinks.

Q.When should I reserve my inflatable?
A.

We recommend reserving as early as possible to ensure the best availability. Many customers plan their events months in advance, but wait to book. Inflatables often book up quickly – especially during the busy Spring, Summer, and Fall seasons.

Even during the Winter months, our smaller bounce houses that fit in indoor spaces are in high demand.

The best approach is to reserve your inflatable as soon as you know your event date so you can secure the unit you want before it becomes unavailable.

Q.What about electricity?
A.

All inflatables are powered by a blower that runs continuously during the rental to keep the unit inflated.

For safe operation, the inflatable must be set up within 100 feet of a standard electrical outlet. Please keep this in mind when planning the layout for your event.

Each blower must be plugged into a dedicated outlet that is not being used by other appliances or equipment. This helps prevent breakers from tripping during operation.

Our team provides heavy-duty extension cords designed for safe operation. For safety reasons, we only use our own equipment and cannot operate inflatables using customer-provided extension cords.

If your event location does not have a nearby outlet, we also offer generators available for rent. Please contact us ahead of time if you think your event may require one.

Q.Is delivery and set up included in the price?
A.

Yes. Delivery, setup, and pickup are included for most locations within 35 miles of our Elberta location.

For events outside this area, an additional delivery fee may apply depending on distance. If a delivery fee is required, it is a single flat fee regardless of how many units are delivered to the same location on that day.

If you are unsure whether your event location falls within our standard service area, feel free to contact us, and we’ll be happy to help.

Q.How far in advance will you set up my rental?
A.

Our team will arrive before your scheduled rental time to complete setup so that your equipment is ready to use at the beginning of your rental period. Pickup will occur after your scheduled end time.

Depending on our delivery schedule for the day, your equipment may be set up earlier than your rental start time at no additional charge. However, the official rental period still begins and ends at the times listed on your reservation.

Delivery and pickup times are scheduled based on our route for the day and are determined by our office. If you need to request a change to your rental time, please contact us in advance so we can check availability.

Q.Can you set up inflatables at parks or public locations?
A.

Yes, we can deliver to parks and other public locations, but there are a few additional requirements.

Most parks require written permission or a permit before inflatable equipment can be set up. It is the customer’s responsibility to obtain this permission from the appropriate park or facility authority before the event.

Because equipment cannot be left unattended in public areas overnight, park and public rentals require same-day pickup. A same-day pickup fee applies for these events to ensure the safety of our equipment and the general public.

Many parks and public locations do not have accessible power outlets. If sufficient electrical power is not available, a generator may be required for the rental. We supply generators for an additional fee.

If you are planning an event at a park or public venue, please contact us in advance so we can help make sure everything is properly arranged.

Q.Do you have insurance?
A.

Yes. Outdoor Fun Inflatables is fully insured and carries liability insurance for our equipment and operations.

For safety and insurance purposes, the person or organization responsible for the rental is required to sign a liability waiver before setup. A copy of the waiver will be provided for your records.

Our team cannot set up or operate any equipment until the waiver has been completed.

If your venue requires proof of insurance, please let us know in advance, and we can provide a certificate of insurance if needed.

Q.Do you give a discount to non-profit organizations?
A.

We do offer discounts when multiple units are rented for the same event at the same location and during the same rental period. Please contact us for details about multi-unit pricing.

Due to insurance requirements, we are unable to provide free rentals. However, we are always happy to work with schools, churches, and other organizations to help provide the best value for their event budget.

Q.What kind of surface can inflatables be set up on?
A.

The safest and most common surface for inflatables is a level grassy area. However, we can also set up on surfaces such as concrete or asphalt when necessary. This is always the last option. 

Inflatables can never be set up on rocks, gravel, wood chips, etc. This will cause unsafe conditions for riders and damage to the unit.

When placing your reservation, we will ask about the setup location and surface type so our team can bring the proper anchoring equipment for safe installation.

Inflatables can sometimes be set up on sand, but this requires special anchoring and additional cleaning. A $100 sand cleaning fee, per unit, may apply. If you are planning a beach event, please see our beach rental information and contact us for details.

If you are unsure whether your setup area will work, feel free to contact us, and we will be happy to help determine the best option.

Q.Do I need a perfectly flat area?
A.

The setup area does not need to be perfectly level, but it should be reasonably flat to allow the inflatable to operate safely.

Inflatables cannot be set up on steep slopes or hills, as this can create unsafe conditions during use.

If you are unsure whether your setup area will work, feel free to contact us, and we will be happy to help determine the best option.

Q.How much space do I need?
A.

Most inflatables require an area of at least 20' x 20' with about 20' of vertical clearance. However, space requirements vary depending on the specific unit.

When you place your reservation, we will provide the exact dimensions needed for the inflatable you are renting so you can make sure the setup area is large enough.

Please make sure the area is clear of obstacles such as fences, tree branches, power lines, or other overhead obstructions.

Q.Do you offer inflatable rentals on the beach?
A.

Yes, beach rentals may be available in certain locations where permitted.

Beach setups require additional labor, specialized anchoring, and, in some cases, equipment such as a tractor to transport the inflatable to the setup location. As a result, additional fees apply to beach setups.

Even for residential setups on sand, a $100 sand cleaning fee per unit applies due to the additional cleaning required after the rental.

Beach events may also require permits depending on the location, and customers are responsible for obtaining any required permissions before the event.

If you are planning a beach event, please contact us in advance so we can help coordinate the setup.

Q.Are the inflatables safe?
A.

Yes. Our inflatables are designed with safety in mind and are properly secured during setup to ensure safe operation. We thoroughly clean and inspect each unit before and after each rental. 

Adult supervision is always required while the inflatable is in use, especially when children are participating. This helps ensure that basic safety rules are followed and that someone is available to assist children entering and exiting the inflatable.

Most of our inflatables feature mesh netting on the sides and sometimes on the top to allow for airflow, shade from the sun, and clear visibility for supervisors.

Q.How do I reserve my inflatable?
A.

Reserving your inflatable is easy! You can book directly through our website or give us a call at (251) 923-7719, and we’ll be happy to assist you with your reservation.

If you have any questions about availability, space requirements, or which inflatable may be best for your event, feel free to reach out, and our team will be glad to help.

 
If you have any other questions, please feel free to call us any time at: (251) 923-7719
 
 


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